1 - DATA CONTROLLER / CONTACT
VOILA CHEF (hereinafter “VOILA CHEF”, “we”, “us” and “our”) is the data controller within the meaning of European regulations on the protection of personal data. The company VOILA CHEF SAS with a capital of 2000 euros is registered in the Paris Trade and Companies Register under number 890489099. Its registered office is located at 10 Rue Mandar, 75002 Paris, France.
VOILA CHEF can be reached via the following means of contact:
Email: contact@voilachef.com
Postal Mail: 10 Rue Mandar, 75002 Paris, France
The term “Site(s)” refers indistinctly to the www.voilachef.com website and the Voila Chef mobile application (app.voilachef.com).
2 - WHEN IS YOUR PERSONAL DATA COLLECTED?
We receive and process a certain amount of information that may include personal data about you when you access and use our Site in different ways:
- When you directly provide us with your personal data by completing a registration or contact form provided for this purpose on our Site or by making a payment via the Site.
- When you link your account on the Site to an account opened on a third-party site or social network, or within the limits permitted by the privacy settings you have defined on this third-party site or social network. Via our server log files and via our tracking tools and technologies such as “cookies” present on our Site, we track your activity and the way you use our Site, in order to improve our services. To find out more, you can consult the cookie management console that appears when you access the Site for the first time. Please note that the provision of certain data (indicated as such) is mandatory for the purposes listed above and that, without this data, we will not be able to provide access to our services.
3 - PERSONAL DATA PROCESSING CARRIED OUT BY VOILA CHEF
We collect the following data: identification data; contact data; data relating to your professional activity; online browsing and online behavior data; payment data; data relating to your use of our services and your orders; our correspondence.
Why do we process your personal data?
We process your personal data in order to create an account for you, to identify you when you use our Site and to send you messages relating to the proper administration of our Site (e.g. confirmation of registration, modification of the Site or of the conditions of use, etc.). The legal basis for this processing is: the performance of the contract binding us when you accept our general conditions at the time of placing an order; your consent where required by law; and our legitimate interest (to facilitate the supply of our products and services). We process your personal data in order to improve and optimize our Site, for example by studying your behavior during your visit and drawing conclusions in order to make modifications in terms of ergonomics and user experience. The legal basis for this processing is your consent, where required by law, and our legitimate interest (to improve the user experience). We process your personal data in order to understand your purchasing preferences and to provide you with commercial offers and advertising. The legal basis for this processing is your consent, where required by law, and our legitimate interest (in offering our products and services to our customers and prospects). We process your data in the event that we: (i) are the subject of negotiations for the sale of our business or part of it to a third party; (ii) are sold to a third party; or (iii) undergo a reorganization. The legal basis for this processing is our legitimate interest in making changes to our business. We may process your personal information in order to comply with our legal and regulatory obligations or to deal with legal or administrative authorities or regulators. The legal basis for this processing is: our legal and regulatory obligations.
4 - RECIPIENTS OF PERSONAL DATA
In our capacity as data controller, we will be the primary recipients of your personal data. In addition, we may share your personal data with our subcontractors who assist us in carrying out the purposes mentioned above: Hosting and data storage: Xano User database: Xano User support service: Google Emailing: Google Measuring the performance of our services and Sites : Google Analytics Payment: Stripe We contractually require these service providers to maintain the confidentiality of your personal data and not to use it for any purposes other than those necessary to perform our contract with them. We also share your personal data with: advertising intermediaries, such as Meta. These intermediaries use your data in accordance with their privacy policies. Other third-party recipients such as our banks, our advisors, legal and regulatory authorities where required by law, judicial or administrative authorities in the event of a dispute between you and us.
5 - HOW WILL YOUR PERSONAL DATA BE HOSTED?
We ensure that personal data is adequately and appropriately secured, and have taken the necessary precautions to preserve the security and confidentiality of the data, and in particular to prevent it from being distorted, damaged or communicated to unauthorized persons. Your data is hosted by Webflow, Inc., headquartered at 398 11th Street, San Francisco, CA 94103, USA. This company adheres to the EU-US Data Privacy Framework.
6 - RETENTION PERIOD FOR PERSONAL DATA PROCESSING
The retention periods for your personal data are based on VOILA CHEF's needs and legal requirements. We retain personal data for as long as necessary for the processing purpose(s) for which the information was collected, and any other related authorized purpose(s). We then archive it securely to meet our legal and regulatory obligations (for example, our accounting obligations, or to defend our interests in the event of a dispute with a user). When data is archived, only authorized VOILA CHEF employees have access to it. When personal data is no longer required and the legal archiving period has expired, we irreversibly anonymize it or securely destroy it.
7. EXERCISE OF LEGAL RIGHTS
In accordance with European regulations on the protection of personal data, you have the following rights:
- The right of access enabling you at any time to find out whether or not your personal data is being processed by our services, and when it is, to have access to said personal data and to the information required by law concerning the ways in which this data is processed,
- The right of rectification, the right to erasure, allowing you to request that your personal data be erased as soon as possible, provided that this request for erasure complies with the conditions required by the applicable law,
- The right to portability, enabling you to receive your personal data in a structured, commonly used and machine-readable format, or to request that these personal data be transmitted to another controller, provided that this request for portability complies with the conditions required by the applicable law,
- The right to object to the processing of your personal data for reasons relating to your particular situation, provided that such objection complies with the conditions required by the applicable law,
- The right to withdraw at any time the specific consent given to the collection of your personal data, in particular when the processing of your personal data is used for commercial prospecting purposes,
- The right to define directives relating to the conservation, deletion and communication of your personal data after your death.
These rights may be exercised by contacting us directly at the following e-mail address: contact@voilachef.com. Regarding the withdrawal of your consent for commercial prospecting purposes, an unsubscribe link will also be provided in any commercial solicitation sent directly to you.
